Time Frame: Items can be returned or exchanged within 7 days of delivery.
Condition: Products must be unused, unwashed, and in their original packaging with all tags intact.
Non-Eligible Items: Customized products, jewelry, accessories, and items marked as "Final Sale" or "Last Chance" are not eligible for return or exchange.
Size or Style Exchanges: We offer a one-time free exchange for size or style issues. Subsequent exchanges may incur a shipping fee of ₹250.
Product Availability: Exchanges are subject to product availability. If the desired item is unavailable, we will offer alternatives or store credit.
Initiation: Contact our customer service within 7 days of delivery to initiate a return.
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
Condition Verification: Returned items will be inspected upon receipt. Items not meeting the return criteria will be sent back to the customer.
Method: Approved returns will be refunded via store credit or gift card, valid for 60 days.
Processing Time: Refunds will be processed within 5-7 business days after receiving the returned item.
Availability: Reverse pickup is available in select pin codes. Please check with our customer service for availability in your area.
Charges: A fee of ₹250 may apply for reverse pickup services.
Reporting: If you receive a damaged or defective product, please contact us within 48 hours of delivery with photographs of the item.
Resolution: We will arrange for a replacement or issue store credit upon verification.
For any enqeries or assistance, reach out to us:
whatsapp: +919571281263
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